Source: e-Travel Blackboard Author: 07/01/2008
Subject Concerned: Airlines
Tiger Airways Australia has reported zero cancellations and the highest level of on-time departures in April, 2008.
The low-cost airline proved to be the most reliable Australian airline with no reports of flight cancellations in April.
Passengers flying on other Australian carriers did not fare as well with Qantas reporting the second highest percentage of cancellations for April 2008 with 242 flights cancelled (2.3% of all flights).
Qantas was followed by Virgin Blue with 200 cancellations (1.9% of all flights), QantasLink and Skywest reported 1.3 per cent, Regional Express at 1.1% and Jetstar cancelled 30 flights (0.6% of all flights).
Tiger Airways Australia's Managing Director, Chris Ward, spoke about flight cancellations, "Why did our competitors cancel so many flights when Tiger Airways Australia managed not to cancel a single flight? Could it be that they cancel purely for commercial reasons such a low bookings or a desperate attempt to keep their other flights on-time. Either way the other airlines are needlessly inconveniencing travellers."
Tiger Airways Australia proved itself further in April through its successful on-time performance of 81.3 per cent.
Mr Ward spoke of Tiger Airways Australia's achieving the highest level of on-time departures, "Yes we were better than all other Australian airlines even the full cost, full service expensive airlines like Qantas. A true low fare airline like Tiger Airways Australia cuts down on complexity. It means that our model is simpler and cheaper. As a result Tiger Airways Australia is less prone to delay or cancelled flights. It is simple really; if you want the lowest fares and the best on-time service and you want to reduce the risk of being stuck at the airport then fly Tiger Airways Australia."